Cdrom Reads Dvd but Not Audio Cd

Feb 17, 2011
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  • #1
Howdy guys, I accept this problem since a week already. My DVD drive has not read any DVDs anymore except CDs.
I tried the ''Deleting Upper Filter and Lower Filter in regedit'' method to solve information technology merely I couldn't find whatever stuff is named Upper Filter or Lower Filter.
Hope yous guys able to assist me to solve the problem, THX
Aug eighteen, 2011
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Sep 22, 2010
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February 17, 2011
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hang-the-9
Mar 25, 2010
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  • #5
I agree to fzabkar, There are two Lazer Diode each for reading CD and DVD. The Lazer diode which reads DVD is either weak or not working. Transport it to service centre or telephone call Computer Technician to get it repaired.
Would be cheaper to just buy a new drive than pay to get it replaced.
Sep 22, 2010
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  • #6
Replacing the drive would be much cheaper than repairing information technology. In any case, I incertitude that you lot will be able to find a replacement optical pickup unit of measurement.
Jan 21, 2010
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  • #vii
I have the same problem....but information technology might exist to my own ignorance.....I bought a used/wiped XP desktop......it will not run DVDs.....I downloaded VLC Media Player, afterwards realizing, doh, being wiped, maybe it needs something to permit it to read DVDs. Simply, fifty-fifty after reboot, it still doesn't work. In Win Explorer, the DVD drive still shows no contents.

I did a ton of reading, prior to realizing I might need a decoder, thinking maybe I need a new drive. Simply, don't want to go that road, until I'1000 sure.

What practice I need to exercise, for this back to defaults, XP computer to become the DVD drive to read DVDs?

Thanks in advance.

Sep 22, 2010
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  • #8
If Explorer is able to display the contents of a data CD but not a data DVD, and so the optical pickup is probably faulty. The pickup has 2 lasers, i for reading CDs, and the other for DVDs. Their wavelengths are different.
WyomingKnott
Aug 29, 2006
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  • #nine
On, in the example of an old machine, might that exist a CD drive?
Jan 21, 2010
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  • #ten
If Explorer is able to brandish the contents of a data CD only non a data DVD, so the optical pickup is probably faulty. The pickup has two lasers, ane for reading CDs, and the other for DVDs. Their wavelengths are different.

I would've replied sooner, equally I have mail service notification enabled, but I got no emails of replies.....

Anyhow, I read in some places well-nigh the carve up lasers for CDs vs DVDs, so know that's a possibility. But, if a computer is non "new" from a store, etc, is there not something yous need to add to play DVDs?

I'one thousand somewhat skeptical of it beingness the drive, because I bought 2 XP desktops off Ebay, and neither 1 plays DVDs in the DVD/CD combo drive. Too casual for me. They both play CDs in these drives fine. DVD's practice nothing and show no contents in Explorer.

Sep 22, 2010
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  • #11
AIUI, data DVDs should show up in Explorer, but video DVDs won't play until yous install appropriate application software plus the required sound/video codecs.

In fact I have a newly built bare bones Win98SE system with a DVD writer every bit its only optical drive. I take installed no additional multimedia related awarding software. If I open Explorer, I come across a video DVD containing AUDIO_TS and VIDEO_TS directories. The latter contains VOB, BUP, and IFO files.

Jan 21, 2010
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  • #12
Ok....and these are game DVDs..so I am guessing not data DVDs...Titan Quest was the main one I tried to install. Star Wars Battlefront the other. Would not play on either.

I downloaded and installed VLC Media Thespian.....should that not take intendance of the codec? From what I read it should accept. Maybe I'1000 just missing something? I did that and information technology even so didn't work. Or practice I still demand some sort of drivers/dvd software? I know they come resident with new computers, only what practise we do with these wiped ones?

Sep 22, 2010
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  • #13
Game DVDs are only software/information DVDs. They should incorporate a file arrangement that is recognisable by Windows.

In Explorer, if you can see the file system on a CD but not on a DVD, and then AFAICS there must a physical trouble with the drive.

R-click the bulldoze's icon and select Explore. If you lot can see a file organization, then mayhap you have some peculiar autorun issue. You could as well check the Properties of the disc.

Other than that, I accept no more ideas.

January 21, 2010
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eighteen,510
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  • #14
Game DVDs are just software/data DVDs. They should contain a file system that is recognisable past Windows.

In Explorer, if you can see the file arrangement on a CD simply not on a DVD, then AFAICS in that location must a concrete problem with the drive.

R-click the bulldoze'due south icon and select Explore. If you can see a file system, then perhaps you have some peculiar autorun issue. You could besides check the Backdrop of the disc.

Other than that, I accept no more ideas.

I hear you at that place, but if it was just this one used XP computer, I'd buy in....just non when I buy ii of them, from separate Ebay sellers, both wiped with Windows reinstalled, and neither reads DVDs. I'yard nonetheless holding out hope there is something else I tin can do. I don't buy that both drives on both computers are bad.

Sep 22, 2010
7,700
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  • #15
All I tin suggest is to create a bootable USB drive with some flavor of DOS that includes a commuter for your optical drive. Then try to perform a DIR on the DVD. That should eliminate any Windows issues.
  • #xvi
Hello guys, I have this problem since a week already. My DVD drive has non read whatsoever DVDs anymore except CDs.
I tried the ''Deleting Upper Filter and Lower Filter in regedit'' method to solve information technology simply I couldn't find whatsoever stuff is named Upper Filter or Lower Filter.
Hope you guys able to aid me to solve the trouble, THX

Hello, thank you for information most "upper filter and lower filter". and Best luck ! give thanks you once again.

Jan 21, 2010
10
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eighteen,510
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  • #17
Here I am over again on this topic...been over 2 years, but withal can't play DVDs on this desktop. I detest reckoner hassles so much, I give information technology some effort, then I just move on and live life. But, wanted to run a DVD, and then here I am again.

I even found a Microsoft fix folio that led me to edit the Registry, which I did. First it had me expect for the aforementioned "upper and lower filters". I had neither. Then, it had me add together a registry subkey...which I did.....sigh....even so no die.

Any ideas? This is pretty ridiculous. Withal reads no DVDs...reads CDs fine.

  • #18
Here I am over again on this topic...been over 2 years, only however can't play DVDs on this desktop. I detest computer hassles so much, I give it some effort, so I just motion on and alive life. But, wanted to run a DVD, so here I am again.

I fifty-fifty found a Microsoft set page that led me to edit the Registry, which I did. First it had me look for the aforementioned "upper and lower filters". I had neither. Then, it had me add a registry subkey...which I did.....sigh....still no dice.

Whatsoever ideas? This is pretty ridiculous. All the same reads no DVDs...reads CDs fine.


I'm in the same state of affairs equally you. Maybe for another reason rhough, but requite a try to the post-obit (if you can), I'll explain farther down :

    ■Attempt your DVD reader/burner on another organisation which you know is playing DVD flawlessly.
    ■Effort to read a DVD that is zoned for let's say Espana (I live in Northward America thus my systems are zoned for 1, same zoning between USA and Canada)
In either case, if you have a positive, then it may be related to the motherboard itself (wheter information technology would be an internal DVD driver would change nothing). Signal i - My DVD drive has no consequence and plays DVD flawlessly on another ASUS X58 I have since a couple of years rtunning Windows seven fully updated. Point 2 - I tin can play Opera Flamenco Historia de Un Amor DVD (Live @ Palau de la musica Catalana) without any hiccup, which came from Spain, but every time I try to play Led Zeppelin DVD Live at the Royal Albert Hall (From Atlantic video and zoned for ane), or whatver DVD that I bought here in Montreal (zoned for 1), my system freezes and I have to do a cold boot.

I've had this effect with an MSI H97 Gaming 3 motherboard I bought from Newegg Canada, which I had to RMA after a BIOS update bricked it. Newegg replaced it with a newer one having an updated version of the BIOS and it worked fine.

Now, today I have the exact same issue with another MSI motherboard, the H97I air conditioning - for building an HTPC - that I ordered from Newegg (!!! I will never always buy MSI once again, and willl never recommend that make anymore to whatever of my clients, every bit MSI maked me lose time and coin) : the aforementioned spanish Flamenco DVD plays fine via a USB DVD drive, merely Led Zeppelin would freeze the reckoner fo a cold boot (and yeah that DVD drive works fine on my other ASUS X58 system)... And I nevertheless oasis't found what to await for in any configuration/device driver, I found nothing on the Web in regards to that specific issue...

  • #xix
Here I am over again on this topic...been over ii years, only still can't play DVDs on this desktop. I hate computer hassles and so much, I give information technology some effort, then I just move on and alive life. But, wanted to run a DVD, and then here I am once again.

I even establish a Microsoft gear up page that led me to edit the Registry, which I did. First it had me await for the aforementioned "upper and lower filters". I had neither. Then, it had me add a registry subkey...which I did.....sigh....still no die.

Any ideas? This is pretty ridiculous. Nevertheless reads no DVDs...reads CDs fine.


I'm in the aforementioned state of affairs every bit yous. Peradventure for some other reason rhough, but requite a attempt to the following (if you can), I'll explain further down :

    ■Attempt your DVD reader/burner on another system which you know is playing DVD flawlessly.
    ■Try to read a DVD that is zoned for let'southward say Kingdom of spain (I alive in North America thus my systems are zoned for 1, same zoning between USA and Canada)
In either case, if you have a positive, and then information technology may be related to the motherboard itself (wheter information technology would be an internal DVD commuter would alter nothing). Bespeak 1 - My DVD drive has no issue and plays DVD flawlessly on another ASUS X58 I accept since a couple of years rtunning Windows 7 fully updated. Bespeak 2 - I can play Opera Flamenco Historia de Un Amor DVD (Live @ Palau de la musica Catalana) without whatsoever hiccup, which came from Spain, but every time I effort to play Led Zeppelin DVD Live at the Royal Albert Hall (From Atlantic video and zoned for 1), or whatver DVD that I bought here in Montreal (zoned for 1), my organisation freezes and I have to do a cold boot.

I've had this issue with an MSI H97 Gaming 3 motherboard I bought from Newegg Canada, which I had to RMA later a BIOS update bricked it. Newegg replaced it with a newer one having an updated version of the BIOS and it worked fine.

At present, today I have the exact same outcome with another MSI motherboard, the H97I ac - for building an HTPC - that I ordered from Newegg (!!! I volition never always buy MSI again, and willl never recommend that brand anymore to any of my clients, as MSI maked me lose time and money) : the aforementioned spanish Flamenco DVD plays fine via a USB DVD drive, but Led Zeppelin would freeze the computer fo a cold boot (and aye that DVD drive works fine on my other ASUS X58 organisation)... And I even so haven't found what to look for in whatsoever configuration/device driver, I plant nothing on the Web in regards to that specific issue...


I've had many problems with Windows XP Pro and Home near DVDs non being loaded...tried all the fixes from Microsoft including their hardware/software downloadable wizards...some worked for awhile but eventually failed...most never worked ever. Then I decided to go get some newer freeware apps for DVDs and plant one that has worked flawlessly for me for almost a year now. I'chiliad at my other laptop correct now where I don't do whatsoever burning so I never installed it. I use DL R/W drives so I know it's a good programme. If anyone needs the proper name, respond and I'll get the request on my laptop where information technology's installed and I tin can give you lot the name. Dave
  • #20
Game DVDs are merely software/data DVDs. They should contain a file system that is recognisable by Windows.

In Explorer, if y'all can see the file system on a CD but not on a DVD, then AFAICS there must a concrete problem with the bulldoze.

R-click the drive'due south icon and select Explore. If you can meet a file system, so perhaps y'all have some peculiar autorun upshot. You could also check the Properties of the disc.

Other than that, I have no more than ideas.

I hear you there, but if it was but this i used XP computer, I'd purchase in....only not when I purchase two of them, from carve up Ebay sellers, both wiped with Windows reinstalled, and neither reads DVDs. I'thousand nonetheless property out hope there is something else I can do. I don't purchase that both drives on both computers are bad.


I'one thousand dealing with the same situation simply contrary my... DVD player volition play in the DVD's whereas it will not see CDs information technology won't recognize the CD is in at that place at all.
and this is my second DVD player that I installed in the aforementioned thing is happening then I know its not the thespian itself information technology'south something in the software or mayhap permissions I don't know.,???
  • #21
Game DVDs are merely software/data DVDs. They should contain a file system that is recognisable by Windows.

In Explorer, if you can run into the file organization on a CD but not on a DVD, then AFAICS at that place must a physical problem with the bulldoze.

R-click the drive'south icon and select Explore. If you tin see a file system, and so perchance you have some peculiar autorun effect. Yous could also check the Properties of the disc.

Other than that, I accept no more ideas.

I just moved on to a newer program - Free Like shooting fish in a barrel CD DVD burner from koyotesoft and my problems were solved.
I hear you there, but if information technology was just this one used XP computer, I'd buy in....but non when I buy two of them, from separate Ebay sellers, both wiped with Windows reinstalled, and neither reads DVDs. I'1000 notwithstanding holding out hope at that place is something else I tin can do. I don't buy that both drives on both computers are bad.


I'm dealing with the same situation only reverse my... DVD player will play in the DVD's whereas information technology will not see CDs it won't recognize the CD is in there at all.
and this is my second DVD thespian that I installed in the aforementioned thing is happening so I know its not the actor itself it'south something in the software or maybe permissions I don't know.,???
  • #22
Game DVDs are just software/data DVDs. They should contain a file system that is recognisable past Windows.

In Explorer, if you can encounter the file organisation on a CD but not on a DVD, then AFAICS at that place must a concrete trouble with the drive.

R-click the drive'due south icon and select Explore. If you can see a file organisation, then peradventure yous have some peculiar autorun outcome. Yous could also check the Properties of the disc.

Other than that, I have no more ideas.

I hear you lot in that location, but if it was simply this one used XP estimator, I'd purchase in....but not when I buy ii of them, from separate Ebay sellers, both wiped with Windows reinstalled, and neither reads DVDs. I'1000 still holding out promise there is something else I can do. I don't purchase that both drives on both computers are bad.


I'm dealing with the same situation only reverse my... DVD player will play in the DVD'due south whereas it will not see CDs it won't recognize the CD is in there at all.
and this is my second DVD player that I installed in the same thing is happening so I know its non the player itself information technology's something in the software or possibly permissions I don't know.,???

I only moved on to a newer plan - Free Easy CD DVD burner from koyotesoft and my problems were solved.
  • #23
I but moved on to a newer program - Gratis Easy CD DVD burner from koyotesoft and my issues were solved.
  • #24
Hi all,
I am going to add on to this thread because I am experiencing the same problem. The device reads and opens CDs and CD-ROMs but if I place a DVD or DVD-ROM in information technology doesn't read it.

I have a Samsung Chronos 700z model bought in 2012. Windows vii.
Matshita DVD RW UJ8A7AS

In the past (later on installing DVD decoder programs and ANY DVD) the calculator wouldn't even recognize the dvd drive. I solved that problem with help from this forum by beginning uninstalling the dvd software I had installed including ANY DVD and then fixing the registry edit upper and lower filters.

The DVD commuter was playing fine until a week ago when information technology stopped reading some DVDs only not all, and now it won't read whatever of them at all.

I have tried the registry and no upper and lower filters.
Here is what it says:
Default REG_SZ DVD/CD ROM drives
Class REG_SZ CDROM
ClassDesc REG_SZ @%SystemRoot%\System32\StorProp.dll,-17001
EnumPropPages REG_SZ storprop.dll,DvdPropPageProvider
IconPath REG_MULTI_SZ @%SystemRoot%\System32\imagers.dll, -30
Installer32 REG_SZ storprop.dll,DVDClassInstaller
NoInstallClass REG_SZ one
SilentInstall REG_SZ 1

Virus scans did not notice anything.
I have tried uninstalling the Matshita from the Device Manager and on restart it automatically reinstalls.
The Device Manager reports that the device is working properly. Information technology identifies the matshita but sees it as just a standard cd-rom bulldoze. Is this normal?
The driver file is
C:\Windows\system32\DRIVERS\cdrom.sys
Provider: Microsoft Corp
File version: 6.1.7600.16385 (win7_rtm090713-1255)

I have also cleaned the drive with a cleaner.

Can anyone out there assist me?

  • #25
Hi all,
I am going to add on to this thread because I am experiencing the aforementioned problem. The device reads and opens CDs and CD-ROMs but if I place a DVD or DVD-ROM in it doesn't read it.

I accept a Samsung Chronos 700z model bought in 2012. Windows 7.
Matshita DVD RW UJ8A7AS

In the by (after installing DVD decoder programs and Whatever DVD) the computer wouldn't even recognize the dvd drive. I solved that problem with help from this forum by starting time uninstalling the dvd software I had installed including Whatever DVD and so fixing the registry edit upper and lower filters.

The DVD commuter was playing fine until a week ago when it stopped reading some DVDs only not all, and now it won't read any of them at all.

I have tried the registry and no upper and lower filters.
Here is what it says:
Default REG_SZ DVD/CD ROM drives
Form REG_SZ CDROM
ClassDesc REG_SZ @%SystemRoot%\System32\StorProp.dll,-17001
EnumPropPages REG_SZ storprop.dll,DvdPropPageProvider
IconPath REG_MULTI_SZ @%SystemRoot%\System32\imagers.dll, -30
Installer32 REG_SZ storprop.dll,DVDClassInstaller
NoInstallClass REG_SZ 1
SilentInstall REG_SZ one

Virus scans did non notice anything.
I have tried uninstalling the Matshita from the Device Manager and on restart it automatically reinstalls.
The Device Manager reports that the device is working properly. It identifies the matshita just sees it as just a standard cd-rom drive. Is this normal?
The driver file is
C:\Windows\system32\DRIVERS\cdrom.sys
Provider: Microsoft Corp
File version: 6.ane.7600.16385 (win7_rtm090713-1255)

I have also cleaned the drive with a cleaner.

Tin can anyone out at that place help me?

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Source: https://forums.tomshardware.com/threads/dvd-drive-not-reading-dvds-but-reading-cds-only.662540/

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